1. Exhibitor/Sponsor Refund Policy
1.1 SUBMISSION ERROR. FULL REFUNDS, MINUS ANY CREDIT CARD/PAYPAL PROCESSING FEES, WILL BE HONORED FOR SUBMISSION ERRORS IF NOTICE AND DESCRIPTION OF THE ERROR IS EMAILED WITH 3 BUSINESS DAYS OF THE INITIAL TRANSACTION BY EXHIBITORS OR SPONSORS TO SECRETARY@TENNESSEEAMBULANCE.COM
1.2 NO REFUNDS. THERE ARE NO REFUNDS FOR CANCELLATIONS BY EXHIBITORS OR SPONSORS BEYOND 3 BUSINESS DAYS OF THE ORIGINAL SUBMISSION DATE. IF AN EXHIBITOR OR SPONSOR CANCELS BEYOND 3 BUSINESS DAYS OF THE ORIGINAL SUBMISSION DATE, FOR ANY REASON, THE EXHIBITOR OR SPONSOR WILL BE RESPONSIBLE FOR THE ENTIRE EXHIBITOR OR SPONSOR FEE.
2. Attendee Refund Policy
2.1 SUBMISSION ERROR. FULL REFUNDS WILL BE HONORED FOR SUBMISSION ERRORS WHEN NOTICE AND DESCRIPTION OF THE ERROR IS EMAILED WITHIN 3 BUSINESS DAYS OF THE INITIAL TRANSACTION BY ATTENDEES TO SECRETARY@TENNESSEEAMBULANCE.COM
2.2 PARTIAL REFUNDS. REFUND REQUEST SUBMITTED VIA EMAIL TO SECRETARY@TENNESSEEAMBULANCE.COM WITHIN 5 BUSINESS DAYS PRIOR TO THE EVENT FOR ATTENDEES WILL RECEIVE A 50% REFUND OF THE EVENT ADMISSION CHARGES.
2.3 NO REFUNDS. REFUNDS WILL NOT BE ISSUED FOR:
A. ATTENDEE CANCELLATION REQUESTS SUBMITTED LESS THAN 5 DAYS OF THE EVENT
B. ATTENDEE NON-BASE ADMISSION CHARGES (I.E. MEAL/BANQUET TICKETS, BOOKS, SUPPLIES, ETC.)